Help Center

Track Your Order

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Returns

We strive to offer the highest levels of quality and customer satisfaction. Every bottle of Wartrin is subjected to rigorous inspection before it ships to ensure each bottle meets our safety requirements. Our money back guarantee allows you to order Wartrin with confidence.

We are happy to offer a 30-day money back guarantee on any unused and unopened bottles.

Upgraded shipping charges are not refundable. If order qualified for free expedited shipping, you will be charged for the difference in expedited and standard shipping. For example, if your order was:

$159.95 with free priority shipping, you’ll be refunded $153.88 = ($159.95 – ($10.20 – $4.13))
$249.95 with free priority shipping, you’ll be refunded $243.88 = ($249.95 – ($10.20 – $4.13))
$299.95 with free express shipping, you’ll be refunded $274.63 = ($299.95 – ($29.45 – $4.13))

We will refund your order the same day that we receive your returned item(s).

Do not send returns without contacting us via the form below.

Shipping

United States
USPS First Class Mail (estimated 5-7 days delivery): Free!
USPS Priority Mail (estimated 1-3 days delivery): $10.20
USPS Priority Mail Express (guaranteed 1-2 days delivery): $29.45

USPS Priority Mail Shipping is free on orders $159.95 and over.
USPS Priority Mail Express Shipping is free on orders $299.95 and over.

Canada
USPS First Class Mail International (estimated 10-15 days delivery): Free!
USPS Priority Mail International (estimated 6-10 days delivery): $34.95
USPS Priority Mail Express International (estimated 3-5 days delivery): $44.95

USPS Priority Mail International Shipping is free on orders $249.95 and over.

Rest of the World
USPS First Class Mail International (estimated 10-25 days delivery): Free!
USPS Priority Mail International (estimated 6-10 days delivery): $49.95
USPS Priority Mail Express International (estimated 3-5 days delivery): $79.95

USPS Priority Mail International Shipping is free on orders $299.95 and over.

International delivery times may occasionally experience minimal delays due to custom inspections. We have no control over which packages experience delays, but any delays are usually minor. Please note that we have absolutely no control over applicable custom duties and taxes. Any additional fees imposed by customs or your local postal service are your responsibility. We apologize for any inconvenience.

We ship orders Monday through Saturday (excluding major USA holidays when the postal service is closed). Our final pickup is typically at 5pm Pacific Standard Time (PST), Monday-Saturday.

It is our responsibly to ensure that your order arrives at your shipping destination. If your order is lost within the USPS mail system, we will send a replacement order. However, if your order is marked as delivered by USPS, we are not responsible for stolen packages.

We are not responsible for orders that are delivered late due to USPS delays. On occasion, USPS temporarily loses packages and those packages are nearly always delivered. We do not refund shipping costs under these scenarios. We can only guarantee USPS Priority Mail Express Orders. If an order shipped Express is late, we can refund shipping costs as they are guaranteed by USPS.

Contact Us

If you ever have a question or problem and need assistance, please feel free to:

Email: help@wartrin.com

A customer support representative will be in touch with you soon thereafter.

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